All of our work is completed in the U.S. by our team of friendly, long-time transcriptionists who are all U.S. citizens.
We have Level 1 security clearance by Pratt & Whitney (UTC) and are fully HIPAA compliant. Our secure workflow includes encrypted databases, automated purging of Protected Health Information (PHI), secure email, secure fax, annual MT training and unannounced quality checks to continually monitor and maintain our standards. Each account has their very own transcriptionist(s)—no typing pools.